Every single item in our inventory is 100% authentic and is thus accompanied by the original manufacturer's case, cleaning cloth, paperwork and/or certificate of authenticity as provided by the manufacturer. Some manufacturers may omit these items to cut costs. All merchandise is ordered directly from the manufacturer or their primary distributor. You can be sure that when you buy from Suns R Us, you will receive exactly the same package and contents as you would from a boutique shop in your favorite mall.